Consumer Hub

The Digital Markets, Competition and Consumers Act 2024 (DMCCA) fundamentally changes the landscape of consumer law with relevance to all businesses offering products and services to UK consumers.

This is our information hub on the DMCCA and related developments in consumer protection, advertising and marketing.

This page will be continually updated to reflect recent developments.

For support on advice, policies, procedures, training and regulatory defence in this area, sign up for developments or get in touch.

 

Latest developments

2026
ASA rule on transport government body
ASA rule on transport government body

The Advertising Standards Authority (ASA) has ruled that Transport for…
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CMA fines Euro Car Parks for failure to comply with notice
CMA fines Euro Car Parks for failure to comply with notice

The Competition and Markets Authority (CMA) issued its first penalty…
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ASA ruling against package holiday provider
ASA ruling against package holiday provider

The Advertising Standards Authority (ASA) have upheld a complaint against…
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ASA ruling against movie studio
ASA ruling against movie studio

The Advertising Standards Authority (ASA) have ruled that The c…
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CMA address direct consumer enforcement 9 months on
CMA address direct consumer enforcement 9 months on

The Competition and Markets Authority (CMA) has indicated what businesses…
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CMA updated guidance on unregulated legal services
CMA updated guidance on unregulated legal services

The Competition Markets Authority (CMA) have updated its guidance for…
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ASA ruling against airline
ASA ruling against airline

The Advertising Standards Authority (ASA) have upheld a complaint against…
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ASA ruling against airline
ASA ruling against airline

The Advertising Standards Authority (ASA) have upheld a complaint against easyJet…
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ASA ruling against food business
ASA ruling against food business

The Advertising Standards Authority (ASA) has ruled that Whitworths Ltd…
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ASA ruling against accident claims management company
ASA ruling against accident claims management company

The Advertising Standards Authority (ASA) has upheld that an accident…
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ASA ruling against network provider
ASA ruling against network provider

The Advertising Standards Authority (ASA) has ruled that network provider,…
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Junk food ads curbed in move to protect children’s wellbeing
Junk food ads curbed in move to protect children’s wellbeing

From 5 January 2026, all advertisements for less healthy food…
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ASA ruling against train operating company
ASA ruling against train operating company

The Advertising Standards Authority (ASA) has upheld that a website…
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2025
Supermarket Apologises for Breaking Pricing Rules
Supermarket Apologises for Breaking Pricing Rules

Supermarket Asda has issued an apology after failing to include legally required information on the…
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ASA Ruling Against Supplement Company
ASA Ruling Against Supplement Company

The Advertising Standards Authority (ASA) has upheld that an advertisement published by Healthbio Ltd…
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CAP confirms new legal restrictions for advertising food and drink
CAP confirms new legal restrictions for advertising food and drink

Following the conclusion of the consultation on the implementation of the…
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ASA Ruling Against Luxury Clothing Retailer
ASA Ruling Against Luxury Clothing Retailer

The Advertising Standards Authority (ASA) has ruled that retailer, Lacoste E-commerce t/a…
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ASA Ruling Against Popular Clothing Retailer
ASA Ruling Against Popular Clothing Retailer

The Advertising Standards Authority (ASA) has ruled that clothing retailer, Nike…
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ASA publishes report on environmental claims made by travel agents
ASA publishes report on environmental claims made by travel agents

The Advertising Standards Authority (ASA) has published a snapshot report on how…
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ASA Ruling in Crackdown on Availability of Advertised Hotel Prices
ASA Ruling in Crackdown on Availability of Advertised Hotel Prices

The Advertising Standards Authority (ASA) has ruled that hotel company…
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ASA Upholds Complaint Against Hotel Booking Site
ASA Upholds Complaint Against Hotel Booking Site

The Advertising Standards Authority (ASA) upheld a complaint made against…
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New Legislation in Relation to ‘Consumer Savings Schemes’
New Legislation in Relation to ‘Consumer Savings Schemes’

The Digital Markets, Competition and Consumers Act (DMCCA) has introduced…
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ASA and CAP have Published their Annual Report
ASA and CAP have Published their Annual Report

The Advertising Standards Authority (ASA) and The Committee of Advertising…
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CMA Publishes Final Guidance on Price Transparency
CMA Publishes Final Guidance on Price Transparency

The Competition and Markets Authority (CMA) has published guidance for…
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CMA announces investigations into eight businesses
CMA announces investigations into eight businesses

The Competition and Markets Authority (CMA) has announced that it…
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Drip pricing ad about glasses complaint upheld by ASA
Drip pricing ad about glasses complaint upheld by ASA

The Advertising Standards Authority (‘ASA’) upheld three complaints made against…
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LED facemask complaint upheld for making medicinal claims
LED facemask complaint upheld for making medicinal claims

The Advertising Standards Authority (ASA) upheld a complaint made against…
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ASA complaint against travel booking company upheld
ASA complaint against travel booking company upheld

The Advertising Standards Authority (ASA) upheld a complaint against travel…
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Complaint against online betting ad not upheld by ASA
Complaint against online betting ad not upheld by ASA

The Advertising Standards Authority (ASA) did not uphold the complaint…
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ASA publish its mid-year report for 2025
ASA publish its mid-year report for 2025

The Advertising Standards Authority (‘ASA’) has published its 2025 mid-year…
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Guidance for Traders on Pricing Practices updated by Trading Standards
Guidance for Traders on Pricing Practices updated by Trading Standards

Guidance for Traders on Pricing Practices was originally produced in…
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UK Government calls for evidence on tobacco and vape legislation
UK Government calls for evidence on tobacco and vape legislation

The UK Government has opened a ‘call for evidence’ by…
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ASA ruling against beauty brand for making medicinal claims
ASA ruling against beauty brand for making medicinal claims

The Advertising Standards Authority (‘ASA’) upheld a complaint against Sweet…
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ASA ruling against betting company William Hill
ASA ruling against betting company William Hill

The Advertising Standards Authority (‘ASA’) upheld a complaint against WHG…
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Consumer Minister backs CTSI Approved Code Scheme in tackling consumer detriment
Consumer Minister backs CTSI Approved Code Scheme in tackling consumer detriment

The Minister (Kate Dearden) joined representatives from the Approved Code…
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Introduction of the Organic Production (Amendment) Regulations 2025
Introduction of the Organic Production (Amendment) Regulations 2025

These Regulations extend the deadlines for the use of non-organic…
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ASA ruling against Betway
ASA ruling against Betway

A YouTube advert for Betway received a complaint challenging whether…
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CMA trial about ‘urgency claims’ confirmed for June 2026
CMA trial about ‘urgency claims’ confirmed for June 2026

Back in November 2022, the Competition and Markets (CMA) opened…
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ASA rules Red Tractor ad is misleading
ASA rules Red Tractor ad is misleading

A TV ad for the Red Tractor Scheme (a standards…
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Updated guidance on gambling advertising regarding young people
Updated guidance on gambling advertising regarding young people

The Committee of Advertising Practice (CAP) (which publishes advertising guidance…
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ASA publishes results of AI trial monitoring alcohol advertising compliance
ASA publishes results of AI trial monitoring alcohol advertising compliance

On 9 October 2025, the Advertising Standards Authority (ASA) published…
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Furniture company ad found misleading by ASA
Furniture company ad found misleading by ASA

A furniture company used a countdown timer on its website…
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Supermarket fined £36,000 for allergen labelling breaches
Supermarket fined £36,000 for allergen labelling breaches

A supermarket chain has been convicted and fined £36,000 and…
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HFSS volume restrictions come into force
HFSS volume restrictions come into force

Despite the UK Government announcing in July 2025 that they…
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CMA investigation into Ticketmaster draws to a close
CMA investigation into Ticketmaster draws to a close

On 5 September 2024, the CMA opened an investigation into…
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CAP updates its guidance on age-restricted ads online
CAP updates its guidance on age-restricted ads online

The Committee of Advertising Practice (CAP), the sister organisation of…
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Influencer posts promoting vodka irresponsible by targeting young people
Influencer posts promoting vodka irresponsible by targeting young people

Two prominent influencers were engaged by AU Vodka to promote…
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ASA upheld complaint about irresponsible e-scooter promotion
ASA upheld complaint about irresponsible e-scooter promotion

The ASA upheld a complaint against Currys for promoting an…
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