Consumer Minister backs CTSI Approved Code Scheme in tackling consumer detriment

The Minister (Kate Dearden) joined representatives from the Approved Code Scheme at a reception held in partnership with All-Party Parliamentary Group (‘APPG’) for consumer protection.

The reception provided an opportunity to discuss how the Approved Code Scheme and Alternative Dispute Resolution (‘ADR’) can be utilised to help tackle the harm that consumers are facing due to poor service, rogue traders and unresolved disputes.

It is believed that the scheme is a low-cost way to raise standards, protect consumers and support economic growth without the need for a new regulation.