Rachel’s in depth knowledge of the sector and her hand in glove approach to working with clients is such that she and her team have enjoyed great success in helping clients reduce accidents, reduce claims and ultimately reduce cost.

Rachel has considerable experience in setting up bespoke cradle to grave claims handling and risk management services for clients – especially those in the retail sector.

Rachel also has significant experience in defending fraudulent and exaggerated claims. Her committed forensic approach to such claims has resulted in significant financial savings for clients.

Recent highlights include:

  • settling a catastrophic injury claim (life changing injuries) at £1.5million. Case involved delicate handling and had the potential for adverse publicity.
  • Acquired surveillance evidence in a case which was pleaded at over £700,000 reducing the claim in value to less than £100,000.
  • Handled several serious head injury cases where the value of each claim exceeded £1,000,000.