Karla has over 13 years personal injury experience and is a key member of the cradle to grave claims handling service with particular focus on the supervision of the pre-litigation team. In her supervisory capacity, Karla is able to bring to the very beginning of every claim her extensive legal and practical expertise and the knowledge and experience she has gained form the litigation process. Gordons are committed to making the right decisions for clients at the earliest possible opportunity and without doubt applying the experience of a litigator at the front end of a claim achieves this key objective.

Karla is committed to ensuring that Clients receive the best possible service and commercial focussed advice. Karla ensures that a pragmatic approach is taken on every case, both pre and post litigation to obtain the best commercial and operational outcome for the client.