Amazon urges hoverboard buyers to ‘dispose’ of must-have Christmas gift amid safety fears

Thursday 17th December 2015

The Independent has reported that online retailer Amazon has warned customers to throw away non-standard hoverboards after a watchdog called on retailers to remove them from sale over safety concerns.

Amazon confirmed it had emailed buyers of self-balancing boards identified as being sold with non-compliant UK plugs informing them they would be refunded and instructing them to take the boards to certified recycling centres that deal with electrical waste.

Andy Brian, retail partner at law firm Gordons, said: “Under the Consumer Rights Act, retailers are required to offer a refund if a product is shown to be faulty within 30 days of purchase.

“Customers are entitled to a full refund for a further six months after this period if a fault develops and a repair or suitable replacement is not available – which would appear to be the case with many of these products.”

Click here to read the full article in The Independent.

Click here for further information on the Consumer Rights Act 2015.